Privacy policy
Privacy Policy
Play In Golf is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy sets out how we seek to achieve this and includes the information collected when you use our website, making a booking on our website or someone is interested in working with or for us.
Who is Play In Golf?
Play In Golf is an indoor golf venue. Our registered and head office address is: Unit 7 Stanley Green Trading Estate, Cheadle Hulme, Stockport, United Kingdom, SK8 6RB.
How to get in touch?
Play In Golf welcomes your comments regarding this policy. If you believe that Play In Golf has not adhered to this policy, please contact Play In Golf at info@playingolf.co.uk.
How do we collect information from you?
“Personal Data” means any data that relates to an identifiable person who can be either directly or indirectly identified from that data. By providing your Personal Data, you agree that we can use your Personal Data in accordance with this policy. Please ensure that you understand this policy in its entirety and take your time to read it.
We collect information from you: (i) when you make a booking; (ii) when you visit one of our venues (preferences, allergies etc.); (iii) make an enquiry; or (iv) when you sign up to marketing emails.
What type of information is collected from you?
You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfil your booking request. The types of information we may seek to collect include (without limitation) your name, e-mail address, billing information (including holding credit card information for use in case of no-shows), telephone number, survey responses, current and past booking details, company name (if applicable), dietary requirements and marketing preferences.
When you access our website, there is “Device Information” about your computer hardware and software that is automatically collected by Play In Golf. This information can include (without limitation) device type, cookies, operating system, IP address, generic location, browser type and information, settings, referring website addresses, domain names and access times.
Would you like to work for us?
You may submit your CV if you’re interested in working for us info@playingolf.co.uk. Information you may need to provide includes personal details, employment details, education, salary history and other relevant information to the role. This information will be used by us to help us to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records.
How is your information used?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, such as to improve our products and services, send marketing communications (where you’ve elected to receive them), customise the website and for internal record keeping.
Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our services and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.
You may choose to restrict the collection or use of your personal information at any point.
How and where do we store data?
We only keep your Personal Data for two years in order to use it as described in this policy, and/or for as long as we have your permission to keep it.
Certain bookings will be made through Trackman and marketing emails through Foremost Golf.
Your choices
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at info@playingolf.com.
You have a right to request a copy of the personal information that Play In Golf holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: info@playingolf.com.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for the following periods (or its retention will be determined on the following basis):
- security: data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our website;
- profiling: we may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively; and
- retention: we review our retention periods on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as it is set out in any relevant contract you hold with us.
How do we use cookies?
We use cookies to help personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.
We use cookies for the following purposes:
- authentication, personalisation and security: cookies help us verify your account and device and determine when you log in, so we can make it easier for you to access the services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials;
- third parties: third party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analysing performance. Any third-party cookie usage is governed by the privacy policy of the third party placing the cookie; and
- performance and analytics: cookies help us analyse how the services are being accessed and used, and enable us to track the performance of the services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting.
Our website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
You can set your browser to not accept cookies. Please note, however, that this may limit your ability to use the services.
What if the ownership of Play In Golf changes?
We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any Personal Data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part. The new owner or newly controlling party will, under the terms of this policy, be permitted to use that data only for the same purposes for which it was originally collected by us.
In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.
Changes to this policy
Play In Golf may update this policy to reflect company and customer feedback. Play In Golf encourages you to periodically review this statement to be informed of how Play In Golf is protecting your information.